Current Impacts To Shipping
Firstly, we’re very pleased to say that we are continuing to take and ship orders to our customers around the world. Having put safe-guarding measures in place, our warehouse remains fully operational and continues to work to ensure that there is as little disruption to customers as possible. Our supply chain is also very robust and there are no issues with us obtaining the latest and best products to showcase to you.
However the impact of Covid-19 is beginning to put a strain onto the shipping network and while we see that there is currently little effect on UK orders, we do foresee that over the next few weeks that deliveries may take a little longer than usual. We have updated our shipping times below for your reference and hope that during this extraordinary period that we can count on your patience and your support – as you know this is a situation outside of our control but we’re doing everything still to bring you the best products, at the best prices and in the most timely manner possible.
Do you offer free delivery?
Yes! We've improved our delivery service and extended free shipping options to the UK, to some parts of Europe, Canada and the US. You just need to have enough in your order to qualify, see below for the thresholds:
|Country||Minimum Order Value||Expected delivery|
|USA Mainland||Free on orders over $70||10-14 working days (fully trackable)|
|Non-Mainland USA||Free on orders over $85||10-14 working days (fully trackable)|
How much does delivery cost?
The postage (shipping) options and costs will be clearly displayed on the checkout page once you've entered your address. The table below summarises the key points:
|Mainland USA||$9.99 for orders up to $69.99 (excl tax). Free for orders over $70 (excl tax)||10-14 working days (fully trackable)|
|Canada & Non-Mainland USA||$19.99 for orders up to $84.99 (exc tax). Free for orders over $85 (excl tax)||10-14 working days (fully trackable)|
Please note that the delivery times shown are expected, but not guaranteed.